AMR is a multi-billion dollar company, under contract to show up in twelve minutes or less. According to the Administrative Oversight Committee for Ambulance Service Regulation compliance reports, they missed that deadline 10,763 times in 2010.

On a recent early Sunday morning, 911 dispatchers were notified that AMR had no ambulances available.

DISPATCHER: "Fire and medical.”
AMR: “Hey, It's Dana al AMR. Hello. For 901 West Rancho.”

DISPATCHER: “Yep”
AMR: “We are unable to take it. We are at level zero.”
DISPATCHER: “Alright, I will let them know.”
AMR: “Thank you.”

DISPATCHER: “Truck three’s call, AMR waited 24-minutes to let us know that they are at level zero. So we added a rescue to truck three’s Alpha level.”
EMS: “Oh wow.”
DISPATCHER: “Yeah. If they would have let us know before, we could have had a rescue on it a long time ago. But they are at level zero.”

 

DON'T BLAME THE AMR & MEDIC WEST CREWS:

AMR's staff on the street and dispatch employees aren't the bad guys here. They are making the best of a bad situation they did not create.

HOW FIREFIGHTERS WORK:

Firefighters sounded the alarm and notified the local media to get the word out on this potentially dangerous situation, AMR executives didn't delay at all.

AMR & MEDIC WEST EXECUTIVES' RESPONSE: THEY THREATENED LITIGATION.

That's right, rather than work with us to fix their lack of available resources, the out-of-state, multi-billion dollar, Wall Street-traded firm tried to shut us up with a lawsuit. This is not your hometown ambulance company.

THIS IS OUR RESPONSE: WE THINK AMR SHOULD APOLOGIZE TO THE PEOPLE OF SOUTHERN NEVADA.

We are going to sound an alarm when AMR and Medic West show up late 9,702 times. and sometimes aren't available at all.

We are the Firefighters of Southern Nevada. We are on the job and saving lives.

   

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